Shipping policy

Domestic & International Shipping Policies 

Domestic Shipping (Australia)

• Standard Shipping – FREE for orders over $150
  
  Orders under $150, or any order where Express Post is selected, will have shipping rates calculated at checkout.
  
  

• If discounts, coupons, or special offers reduce your order total below $150, free shipping will not apply.
  
  

• For the most up-to-date delivery timeframes, please visit the Australia Post Service Updates.
  
  

Important Notes:

• Sonder Skin is not liable for lost, damaged, or missing parcels once your order has been dispatched.
  
  

• Australia Post shipments are not automatically insured for loss or damage.
  
  

• Delivery times are not guaranteed by Sonder Skin or Australia Post. Responsibility for your order transfers to Australia Post upon dispatch.
  
  

• To help ensure safe and timely delivery, please arrange for someone to be available to sign for and receive your parcel.
  
  

 

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International Shipping

• All international shipping rates are calculated at checkout by the relevant carriers.
  
  

• Orders shipped outside Australia may be subject to taxes, customs duties, and other fees imposed by the destination country.
  
  

• The recipient is responsible for all such charges.
  
  

• If a shipment is refused, the purchaser will be liable for:
  
  

• Any import fees
  
  

• Return shipping costs
  
  

• The original shipping charges
  
  

Important Notes:

• sonder skin is not liable for lost, damaged, or missing parcels once your order has been dispatched.
  
  

• Delivery times are not guaranteed and may be affected by customs clearance or local postal delays.
  
  

To check estimated delivery times and any service alerts, please visit the Australia Post Service Updates.